A recent UK report recommending the adoption of on-line resolution of low-value civil disputes contains a fascinating look at various online dispute resolution systems currently operating in various jurisdictions, including one involving the resolution of traffic infractions. These systems are designed to improve access to justice for those who cannot afford the exorbitant cost of in-court litigation. The UK Traffic Penalty Tribunal enables appellants to appeal, upload evidence and follow their cases, and allows adjudicators to manage their cases, view evidence, and communicate with parties. Hearings are done by telephone conference, at which all participants can view the same evidence under supervision by the adjudicator. To be sure, there are pros and cons.
Food for thought, though, for anyone who has participated in the in-court adjudication of a traffic infraction; more importantly, since the unavailability of affordable legal solutions in the United States now extends beyond the traditionally poor and well into the middle class.
To read the full report, including a survey of current on-line dispute resolution processes worldwide, click the below:
Online Dispute Resolution Advisory Group, Online Dispute Resolution for Low Value Civil Claims, Civil Justice Council (February 2015).